Eofent Terms of Service

Effective date: 11 August 2026 · Last updated: 11 August 2026

These Terms of Service ("Terms") are a legally binding agreement between you ("you", "user") and Eofent LLC, a New Mexico limited liability company ("Eofent", "we", "us", "our"), governing your use of the Eofent Capture browser extension, the eofent.com website, user accounts, and all related services and applications we may offer (together, the "Service").

By creating an account, clicking "I agree", or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service. Use of the Eofent Capture software itself is additionally governed by the End User License Agreement.

1. The Service

Eofent Capture is a browser extension for capturing, editing, recording, and exporting web content, including screenshots, PDFs, MHTML archives, and screen and audio recordings. Certain features require a free Eofent account. Capture content you create is processed and stored on your own device; see the Privacy Policy for details on what data we do and do not receive.

We may release additional software products and applications. Unless we state otherwise, each is licensed and priced separately and is not included in any plan for the Service.

2. Accounts

• You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account.
• You must be at least 16 years old, or the minimum age of digital consent in your jurisdiction, to create an account.
• One account per person unless we agree otherwise. Accounts may not be sold or transferred.
• We may require you to verify your email address, and may limit or suspend accounts created or used to abuse trials, promotions, or referral offers.

3. Plans, Features, and Pricing

3.1 Plans. The Service is offered in a free plan and one or more paid plans. The features, limits, and price of each plan are those published on eofent.com, which are the definitive description of what your plan includes at any given time.

3.2 Continuous development. We develop the Service continuously. We may add, improve, change, reorganize, move between plans, or remove features at any time, and we may introduce new plans, tiers, add-ons, products, or applications on any terms we choose. Improvements and fixes to the features included in your plan are provided at no additional cost. Where a change would materially reduce the functionality of a paid plan you are currently subscribed to, we will give you at least 30 days' notice, and you may cancel before it takes effect.

3.3 New capabilities are not automatically included. Nothing in these Terms entitles you to features, products, or applications introduced after your purchase. In particular, capabilities that depend on ongoing third-party or infrastructure costs — including artificial intelligence or machine-learning services, cloud synchronization, hosted storage, hosted collaboration, or usage-metered services — may be offered as separate paid add-ons, as usage-based charges, or within higher-priced plans, and are not included in any existing plan unless we state otherwise.

3.4 Usage limits and fair use. Plans may carry limits, for example on volume, frequency, storage, or processing. We may set, change, or introduce such limits, including on features that were previously unlimited, subject to the notice provision in 3.2. We may apply reasonable fair-use restrictions to prevent activity that imposes disproportionate cost or degrades the Service for others.

3.5 Promotional access. We may make paid features available at no charge, or at a reduced price, for a limited time or to a limited group. Promotional access forms no part of any plan, creates no ongoing entitlement, and may be ended or modified at our discretion with reasonable notice. Introductory or discounted rates apply only for the period stated at purchase; unless we state otherwise, the plan then renews at the then-current standard price.

3.6 Changes to pricing. We may set and change our prices at any time and for any reason, including differentiated pricing by region, plan, channel, or promotion. New prices apply immediately to new purchases. For an existing subscription, a new price takes effect at the start of your next billing period following at least 30 days' notice to you; if you do not accept it, you may cancel before it takes effect, and your current period is unaffected. Price reductions, promotions, or bundles offered at any time do not entitle earlier purchasers to a refund or credit of any difference. Where we have individually promised you a specific discount, we will honor it on the terms on which it was offered.

3.7 Availability. We may stop offering any plan, add-on, or product to new customers at any time. If we discontinue a paid plan you are subscribed to, we will give reasonable advance notice and, where legally required, refund prepaid unused fees on a pro-rata basis.

3.8 Taxes. Prices are exclusive of VAT, sales tax, and other applicable taxes unless stated otherwise. Applicable taxes are calculated and added at checkout based on your location.

4. Payments, Billing, and Refunds

4.1 Payment processing. Paid plans are sold and processed through our payment provider, Stripe, and your purchase is also subject to that provider's checkout terms. Stripe processes the payment and handles your card details; we do not store them. We may change or add payment providers, and these Terms will be updated accordingly.

4.2 Subscriptions and renewal. Subscriptions renew automatically at the then-current price for your plan until cancelled. The applicable price and billing period are shown to you before purchase and in your account. You authorize us and our payment provider to charge your payment method for each renewal.

4.3 Cancellation. You may cancel at any time from your account. Cancellation takes effect at the end of the current billing period; you keep access until then and are not charged again. We do not require you to contact support in order to cancel.

4.4 Refunds. We offer a full refund if you request it within 14 days of your first purchase of a paid plan. Beyond that window, payments are non-refundable except where required by law or where we state otherwise at checkout. Nothing here limits your non-waivable statutory rights, including any consumer withdrawal rights that apply in your jurisdiction.

4.5 Failed payments. If a payment fails, we may retry it and may suspend paid features after a grace period. We will attempt to notify you before access is affected.

4.6 Currency and charges. Charges are made in the currency shown at checkout. Your bank or card issuer may apply conversion or foreign-transaction fees, which are outside our control.

5. License and Acceptable Use

Your right to use the Eofent Capture software is a limited, revocable, non-exclusive, non-transferable license as set out in the EULA. In addition, you agree not to:

• use the Service to infringe intellectual property, privacy, or other rights of any person, or to capture, record, or distribute content unlawfully;
• interfere with, disrupt, probe, or circumvent the Service, its security, entitlement verification, or usage limits;
• resell, sublicense, or provide the Service to third parties as a service without our written consent;
• use automated means to create accounts or abuse promotional, referral, or trial offers;
• post to the public areas of the Service anything unlawful, defamatory, abusive, harassing, hateful, deceptive, or infringing, impersonate another person, or post another person's personal data;
• reverse engineer the Service except to the extent such restriction is prohibited by applicable law.

You are solely responsible for the content you capture, record, edit, or export, and for ensuring you have the right to do so, including obtaining any consent required to record audio or third-party content in your jurisdiction.

6. Your Content

6.1 Ownership. You retain all rights to content you create with the Service ("User Content"). We claim no ownership of User Content. Because captures are processed and stored locally on your device, we do not receive User Content in the ordinary operation of the Service.

6.2 Optional hosted features. We may offer optional features that store, synchronize, or transmit your content through our systems or those of our infrastructure providers, for example cloud storage, sync, or sharing. Such features are optional and apply only if you choose to enable them. If you do, you grant us the limited right to host, store, transmit, reproduce, and display that content solely to provide the feature you have enabled, and for no other purpose. We do not use your content to train models, for advertising, or for any purpose beyond operating the feature. Storage limits, retention periods, and the effect of plan expiry, cancellation, or account deletion will be described for each such feature, and our Privacy Policy will be updated before any such feature becomes available. You remain responsible for keeping your own copies of anything you need.

6.3 Content you post publicly. Parts of the Service let you post reviews and star ratings, comments, feature requests, bug reports, and votes ("Public Content"). Public Content is published on the product page for anyone to read, alongside a shortened form of your email address. Do not post anything you are not willing to make public.

You keep ownership of your Public Content. By posting it you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to host, store, reproduce, display, distribute, translate, and adapt it in connection with operating and promoting the Service — for example quoting a review on the website. You confirm you have the right to post it and that doing so breaks no law and infringes nobody's rights.

We are not obliged to review Public Content before it appears, but we may remove or edit anything that breaches Section 5, and may suspend the ability to post. You may ask us to remove something you posted, and deleting your account removes your Public Content with it. Removal does not extend to copies already made by others, or to material we must retain by law.

6.4 Feedback. A feature request, bug report, suggestion, or any other idea you send us — whether posted publicly, sent by email, or given any other way — is given freely. We may use, implement, modify, and commercialize it without restriction, without compensation, and without obligation to credit you or to keep it confidential. Nothing you tell us about how the Service should work gives you any interest in the Service that results. This does not affect your ownership of the words themselves under 6.1 or 6.3.

7. Our Intellectual Property

The Service, including the Eofent Capture software, branding, and website, is owned by us and protected by intellectual property laws. Except for the limited license granted to you, no rights are transferred. We may, at our sole discretion, release some or all of the software under an open-source license in the future; any such release will be on the terms of the applicable open-source license, does not grant retroactive rights, and does not affect these Terms as they apply to the hosted Service.

8. Service Changes, Suspension, and Termination

• We may modify, suspend, or discontinue all or part of the Service at any time. For discontinuation of the Service as a whole or of a paid plan, we will give reasonable advance notice and, where legally required, a pro-rata refund of prepaid, unused fees.
• We may suspend or terminate your account for breach of these Terms, unlawful use, non-payment, or abuse of the Service, with notice where practicable.
• You may stop using the Service and delete your account at any time via your account settings or by contacting us.
• Sections that by their nature should survive termination, including Sections 6, 7, 9, 10, and 11, survive.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

9.1 Web content varies. Websites differ enormously in how they are built, and some actively resist capture. We do not warrant that any capture, recording, archive, or export will succeed, or will be complete or accurate, on any particular page. Known limitations include, without limitation: pages using lazy loading, virtualized or infinite scrolling, fixed or sticky elements, embedded frames, canvas or WebGL content, DRM-protected or paywalled media, browser-restricted pages such as extension stores, internal browser pages and PDF viewers, and sites whose structure changes after our software is released.

9.2 Text recognition and derived output. Optical character recognition, text extraction, searchable-PDF text layers, and similar derived output are produced automatically and may be inaccurate, incomplete, or misordered, particularly with low-resolution images, unusual fonts, handwriting, tables, columns, or non-Latin scripts. Such output is provided for convenience only, must not be relied upon where accuracy matters, and you are responsible for verifying it.

9.3 Performance depends on your device. The Service runs in your browser on your own hardware. Capture speed, recording and export quality, achievable resolution and frame rate, maximum practical page or recording length, text recognition speed, and overall responsiveness depend on your processor, available memory and disk space, graphics capabilities, operating system, browser version and settings, other software running at the same time, and the size and complexity of the content you are capturing. Resource-intensive operations — including long or high-resolution recordings, video conversion and export, bulk and parallel captures, text recognition, and stitching very large pages — may be slow, may produce lower-quality results, or may fail on some devices. We do not warrant any particular level of performance, and published capabilities describe what the Service can do under favorable conditions rather than a guaranteed result on every device.

9.4 Browser and platform dependence. The Service depends on browser extension APIs and platform behavior that we do not control and that may change or be withdrawn without notice, which may disable or degrade features at any time.

9.5 Your responsibility for retention. Captures, recordings, and archives are stored on your own device. We do not hold copies and cannot recover them. You are responsible for backing up anything you need to keep, and for verifying that a capture is complete before relying on it or discarding the original source.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR BUSINESS, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $25. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

11. Indemnity

You will indemnify and hold us harmless from claims arising out of your User Content, your use of the Service in violation of these Terms, or your violation of law or third-party rights.

12. Changes to These Terms

We may update these Terms from time to time. For material changes we will notify you, for example by email to your account address or by an in-product notice, at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel any subscription before the changes take effect. The "Last updated" date above reflects the current version; prior versions are available on request.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located in New Mexico — except that if you are a consumer habitually resident in a jurisdiction whose law grants you mandatory protections or a mandatory forum, those protections and forum rights remain unaffected.

14. General

• These Terms, the EULA, and the Privacy Policy are the entire agreement between you and us regarding the Service.
• If any provision is found unenforceable, the remainder stays in effect.
• Our failure to enforce a provision is not a waiver.
• We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them without our consent.

15. Contact

Eofent LLC 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA Email: [email protected]