ACCOUNT DELETION · EOFENT

Delete your Eofent account (used by Eofent Language)

HOW TO DELETE

1. Sign in below, open Account > Security, and choose "Delete account".
2. Can't sign in? Email contact@eofent.com from the email address of your account with the subject "Delete my account".

WHAT IS DELETED

Your account (email address, user ID, password hash, optional profile, sessions, and plan entitlements), the reports you sent from the app (including your report note, suggested text, and context), and the diagnostic details sent with problem reports, along with any support messages, reviews, comments, feature requests, votes, and optional usage statistics.

WHAT IS KEPT

Database backups retain a copy for up to 14 days until they rotate out; standard server and security logs are kept for up to 90 days; and if you made a purchase, de-identified payment and tax records (unlinked from your account) are retained as required for tax, accounting, and fraud-prevention law.

TIMING

Deletion is completed immediately when you delete your account after signing in, or within 30 days if you request deletion by email (with database backups rotating out within 14 days and server logs expiring within 90 days).

NOTE

Your Eofent account is shared across Eofent products, so deleting it removes the whole account, not only Eofent Language.